Contact us
We value communication and are committed to providing you with efficient, professional, and heartfelt service. Whether you have questions about authentication, need assistance with an order, want to inquire about specific pieces, or seek partnership opportunities, our dedicated team is always ready to assist you.
How to Reach Us
📧 Email: 421238882@qq.com
Response Commitment
Our customer service team typically responds to all inquiries within 24 business hours. We strive to ensure every message receives a detailed, accurate, and warm reply.
Service Hours
Monday to Sunday: 9:00 AM - 6:00 PM (GMT+8)
What to Include When Inquiring
To assist you more efficiently, please include the following information in your message:
- Your full name or preferred contact name
- The subject of your inquiry (e.g., Product Inquiry, Order Support, Authentication Questions, Partnership)
- Any relevant order numbers, product names, or reference links
- Your specific questions or needs
We look forward to connecting with you and helping you find your next pre-loved luxury treasure.